The Virtual Cooee Terms of Use
The Virtual Cooee Hub is a web service built on the Sharetribe platform. The general terms of Sharetribe below apply also to the use of The Virtual Cooee Hub.
Sharetribe is a social media service that allows its users to exchange favours and items and communicate with each other. The Sharetribe-service may only be used in accordance with these terms of use. The service provider reserves the right to change these terms of use if required. Valid terms of use can be found from Sharetribe’s website.
Rights of Content
The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilise the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has produced it to the service. The service provider has the right to remove any material when it deems it necessary.
Disclaimer
No guarantees of the functioning of the Sharetribe service or The Virtual Cooee Hub are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. By creating a Listing in the Hub, you acknowledge that The Virtual Cooee or any of its subsidiaries or affiliations neither endorse nor ensure any guarantees to the quality of the experiences provided by the Virtual Assistants who respond or those who create their own VA Service Listings. Anyone who submits a Business Job Request Listing is expected to do their due diligence in relation to the Virtual Assistants who List or respond to the Listing. The service provider can under no circumstances be liable for damage that is caused to the user. The user may not store any information or data in the service, and expect it to remain there.
The Removal of a User
The service provider has the right to remove any users from The Virtual Cooee Hub and Sharetribe and terminate their right of use of the service without any specific reason and without being liable for compensation.
Applicable Jurisdiction
The jurisdiction that is applicable in this service and these terms of use is that of Australia, unless something else is required by binding law.
Service Provider
The Virtual Cooee
www.thevirtualcooee.com.au
Use of personal details (purpose of register)
Personal details are collected to make communication and use of service possible. Details can be used for communication between service providers and users and also for direct communication between users. Some personal details are visible on the profile page of the user, but those details are voluntary (except name).
The handling of personal details is not outsourced, but the register data is stored on a server that is rented from a third party company.
Information content of the register
The following information may be stored in the register:
- Personal details: Name, email address, phone number, street address
- Account details: username, password (stored in encrypted format)
- The description text that the user may write about him/herself
- The offers and requests the user has posted to the service
- The given and received feedback and badges
- Statistical data about service usage, e.g. number times the user has logged in
Regular sources of information
Personal details are given by the user on registration to the service or when using it later.
Regular handovers of the information
The information may be handed over for research purposes as described in the Terms of use that the user accepts before starting to use the service. The researchers may not publish any research results so that identifying information would be revealed or that any specific user could be detected.
Information considering users of a single The Virtual Cooee Hub community may be handed over to the client who has founded that community or to the community administrators appointed by that client.
Transfers of the information outside the EU and the European Economic Area
Information may be stored to a server that may be located inside or outside of the EU and the European Economic Area
Register protection principles
The information is stored on computers. The access to the information is restricted with passwords and physical access to the computers is restricted by the server hosting company.
